Refrigeration · Cold chain

Commercial Refrigeration

Coolrooms, freezers, display cabinets and cellars for hospitality, retail and food businesses. A warm coolroom is spoiled stock, so refrigeration is the one service where response time is the whole pitch, and we run a 24/7 breakdown line because of it.

Photo · commercial refrigeration job
Scope

What this job includes.

  • Coolroom and freezer room design, supply and install
  • Display cabinets, underbar fridges and cellar systems
  • Breakdown response and compressor or condenser replacement
  • Temperature monitoring and energy-efficiency upgrades
  • Planned maintenance for cold-chain and food-safety compliance
Our system: Specified by volume, temperature band and duty: chiller or freezer, indoor or outdoor condenser, with monitoring and a documented maintenance schedule for food-safety compliance.
How we quote it

The same 7 lines, every time.

Whatever the surface, your quote splits the work the same honest way, so you can see exactly what you’re paying for.

The 7-line quote
  1. 1 Heat-load calculation. Room by room: floor area, glazing, orientation, ceiling height and insulation. The kW comes from the calc, not a guess.
  2. 2 Equipment named. Exact make, model, series and capacity on the quote. “A good Japanese one” is not a model number.
  3. 3 Placement plan. Where the indoor and outdoor units go: airflow, noise, service access and how far from the salt.
  4. 4 Coastal coil spec. Salt-zone installs get a blue-fin or anti-corrosion-treated condenser. The standard coil is what rusts out in three years.
  5. 5 Electrical + dedicated circuit. Single-phase or three-phase, the isolator, the circuit and the switchboard check. We hold the electrical licence, so it is our line, not yours.
  6. 6 Pipework, drainage + penetrations. Refrigerant line length and lagging, the condensate run, and every wall penetration sealed against weather and vermin.
  7. 7 Commissioning + compliance. Gas charge weighed and logged, system commissioned to spec, ARC paperwork issued and the manufacturer warranty registered.
If a quote doesn’t show these lines, you can’t compare it, and you don’t know what’s been cut.
How it runs

What happens, step by step.

1

Site visit + load calc

We measure the rooms, check the glazing and the switchboard, and run the heat-load calculation before we quote a kW.

2

Itemised quote

The seven-line install quote: sized equipment named, coil spec, electrical, pipework and commissioning each on their own line.

3

Equipment + contract

You sign off the model and the scope. We order, confirm the install window and take a deposit on letterhead.

4

Install day

Indoor and outdoor units mounted, lines run and lagged, penetrations sealed, condensate drained to fall. Drop sheets and a clean-down.

5

Electrical + commissioning

Dedicated circuit and isolator connected, system evacuated and charged by weight, then commissioned and tested under load.

6

Handover + paperwork

We walk you through the controls, hand over the ARC compliance paperwork, register the warranty and book the first service.

Licensed, covered, warranted

The paperwork behind the price.

ARC AU45782, QBCC and NSW licensed, Public liability to $20M, and a 6-year workmanship workmanship warranty, all in writing, all on request.

Mara walks through exactly what’s covered: the refrigerant authorisation you can verify, the licences for both sides of the border, the cover that protects your property, and the warranty that names its own exclusions instead of hiding them.

The licence, the cover, the warranty, and how to check each one.
Proof · recent work

Commercial Refrigeration jobs we’ve done.

Empty Broadbeach cafe back-of-house before Saltline fits the new walk-in coolroom Before
Broadbeach cafe back-of-house after Saltline installs the spec'd walk-in coolroom After
Hospitality coolroom fit-out, Broadbeach. Chiller and freezer sections, monitoring, food-safety logging. By spec.
Before
After
Display cabinet replacement, Southport. Breakdown call on the 24/7 line, stock protected, replaced same day.

Managing a building or a portfolio?

After-hours installs, maintenance agreements and a 24/7 breakdown line, with the paperwork your committee needs.

Commercial & strata
Questions, answered

Commercial Refrigeration: common questions.

How fast can you respond to a breakdown?
Refrigeration runs on the 24/7 commercial line, and maintenance-agreement clients get priority. A failing coolroom is a clock against your stock, so we triage on the phone, carry common parts, and talk through protecting the stock while we get to you.
What size coolroom or freezer do I need?
It depends on volume, what you are storing, the temperature band and how often the door opens, not just the footprint. We size the system to the duty, because an undersized condenser runs flat out and fails early, and an oversized one wastes power and cycles badly.
Chiller or freezer, and can one room do both?
A chiller holds above zero for fresh stock; a freezer holds well below it. They are different systems and insulation specs. A combination room with a chiller and a freezer section is possible and common in hospitality; we design it to the menu and the stock turnover.
Can you keep my refrigeration food-safe and compliant?
Yes. A planned-maintenance schedule with temperature logging keeps the cold chain inside food-safety limits and gives you the records to prove it. We set the schedule to your stock and your auditor’s requirements.
Do you replace just the failed part or the whole system?
Whichever is honest. If a compressor or condenser fault is a clean repair on a sound system, we repair it. If the system is at the end of its life and throwing good money after bad, we will tell you and quote a replacement rather than nurse it through another failure.
How do you keep running costs down on a coolroom?
Correct sizing, good door discipline and seals, efficient condensers and a clean coil. Most of the energy waste we find is a dirty condenser, failed door seals or a system that was oversized at install. Maintenance fixes the first two; correct sizing fixes the third.
Get started

Get a free, itemised quote you can actually read.

Tell us what you need. We’ll book a walkthrough and send a quote with the work itemised, not just a number.

✓ ARCtick Refrigerant Handling✓ Daikin & Mitsubishi Accredited✓ Licensed & insured✓ 214 five-star reviews✓ 6-year workmanship
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