Maintenance & Service
The cheapest air conditioning is the system that lasts. A serviced unit runs more efficiently, holds its manufacturer warranty, and tells us it is struggling long before it dies in a January heatwave. We service what we install and what we did not.
What this job includes.
- ✓Scheduled servicing for split, ducted and commercial systems
- ✓Filter, coil and drain cleaning and sanitising
- ✓Gas pressure, electrical and safety checks
- ✓Fault diagnosis and repair, on residential and commercial gear
- ✓Priority breakdown response for maintenance-agreement clients
The same 7 lines, every time.
Whatever the surface, your quote splits the work the same honest way, so you can see exactly what you’re paying for.
- 1 Heat-load calculation. Room by room: floor area, glazing, orientation, ceiling height and insulation. The kW comes from the calc, not a guess.
- 2 Equipment named. Exact make, model, series and capacity on the quote. “A good Japanese one” is not a model number.
- 3 Placement plan. Where the indoor and outdoor units go: airflow, noise, service access and how far from the salt.
- 4 Coastal coil spec. Salt-zone installs get a blue-fin or anti-corrosion-treated condenser. The standard coil is what rusts out in three years.
- 5 Electrical + dedicated circuit. Single-phase or three-phase, the isolator, the circuit and the switchboard check. We hold the electrical licence, so it is our line, not yours.
- 6 Pipework, drainage + penetrations. Refrigerant line length and lagging, the condensate run, and every wall penetration sealed against weather and vermin.
- 7 Commissioning + compliance. Gas charge weighed and logged, system commissioned to spec, ARC paperwork issued and the manufacturer warranty registered.
What happens, step by step.
Site visit + load calc
We measure the rooms, check the glazing and the switchboard, and run the heat-load calculation before we quote a kW.
Itemised quote
The seven-line install quote: sized equipment named, coil spec, electrical, pipework and commissioning each on their own line.
Equipment + contract
You sign off the model and the scope. We order, confirm the install window and take a deposit on letterhead.
Install day
Indoor and outdoor units mounted, lines run and lagged, penetrations sealed, condensate drained to fall. Drop sheets and a clean-down.
Electrical + commissioning
Dedicated circuit and isolator connected, system evacuated and charged by weight, then commissioned and tested under load.
Handover + paperwork
We walk you through the controls, hand over the ARC compliance paperwork, register the warranty and book the first service.
The paperwork behind the price.
ARC AU45782, QBCC and NSW licensed, Public liability to $20M, and a 6-year workmanship workmanship warranty, all in writing, all on request.
Mara walks through exactly what’s covered: the refrigerant authorisation you can verify, the licences for both sides of the border, the cover that protects your property, and the warranty that names its own exclusions instead of hiding them.
Maintenance & Service: common questions.
How often should air conditioning be serviced?
What does a service actually include?
Does servicing keep my warranty valid?
Will you service a system you did not install?
My system is not cooling, is that a regas?
Do you offer maintenance agreements?
Get a free, itemised quote you can actually read.
Tell us what you need. We’ll book a walkthrough and send a quote with the work itemised, not just a number.